maintenance technicians
MAINTENANCE/TUNE-UP TECH COACHING
CBB’s maintenance programs deliver innovative strategies and expert insights for those handling regular maintenance and tune-ups calls. Through our transparent communication approach, you’ll learn how to turn every maintenance call into an opportunity and a valuable building block for growing any AC business.
- CBB Guarantee
- Communications
- How to run the "Perfect Maintenance-Call"
- Increase your profits on EVERY service ticket
- Maintenance/Tune-Up Call Strategies
- Turn your mechanical knowledge into profits
- I.A.Q. Sales
- Accessory Sales
- Handling Objections
- Diffusing Customer Situations
- Know when to provide recommendations
- Increase your Preventive Maintenance Agreements sales
- ZERO room for CALLBACKS
- C.Y.A. (Covering Your @$$)
- Invoicing
- Create a strong customer base
- More Referral's
- More Reviews
service tech programs
Service Tech I
This introductory class is crafted for all field representatives, providing a comprehensive overview of the key skills and knowledge necessary for success in the field. It is strongly recommended as the first class to be scheduled for any company field representatives.
- Program code: SV11
- 45 - 90 minute sessions available
- Contact Us Today for booking!
Service Tech II
This course is designed as the second session for all field representatives, focusing on advanced service call strategies and effective accessory sales techniques. Participants will learn how to enhance their service delivery and maximize sales opportunities during customer interactions.
- Program code: SV22
- 45 - 90 minute sessions available
- Contact Us Today for booking!